A Christmas Carol, first published in 1843, highlighted the major impact of poverty experienced by many of those living within both the capital and other cities growing around newly industrialised locations.

In psychology, the 80/20 rule – otherwise known as the Pareto Principle – dictates that 80 percent of the results will come from only 20 percent of the causes.

Ultimately, volunteering is all about giving something to someone else.

If you find yourself staring at the page or reading the same paragraph again and again without a clue what it contains, try some of these techniques to help tackle the text at hand.